Business continuity plans are important to ensure that protocols and procedures exist to allow operations to resume after unexpected interruptions (such as a fire, flood, or other cause of interruption in operations). When compiling a business continuity plan consider the following types of data that will allow you to effectively respond to events:
- Call lists
- Critical processes and owners
- Building/facility information
- Necessary equipment/supplies
- Key technology and system applications
- Vital documents
- Key supplier contact information
Further examples and a more detailed checklist are available on the BFAS Emergency Preparedness Website and will help to structure your thinking about this information.
Once plans have been formalized, test the plans annually to ensure that they are current and sufficient to resume key business processes in a reasonable timeframe. This can be accomplished through the performance of a tabletop exercise which includes such activities as calling the call tree to make sure the listing and numbers are accurate and personnel are responsive, testing remote access connections, backup restoration capabilities, etc.